Shelter – MS Dynamics CRM Integration

We are currently helping Shelter the housing and homelessness charity deliver one of their key principles, ‘helping more people’.

The implementation of an MS Dynamics CRM 2011 cloud service will reduce the current helpline administrators call processing time considerably allowing more advice to be given and easing the process of referring those who need help to the right internal or external service.

Agile Ninja is helping Shelter become more agile in their processes using the CRM implementation project as a launch pad for this change.  A short delivery timeline with a non negotiable delivery date…lets get Agile.

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